Trend Micro Terms & Conditions

Understand the usage rules, responsibilities, and licensing policies associated with Trend Micro security products and services.

Terms & Conditions

Review the complete Trend Micro User Agreement and product usage guidelines.

These Terms and Conditions outline the rules, responsibilities, and expectations for users who install, access, or interact with Trend Micro products and services. By using any Trend Micro software, application, or online feature, you acknowledge that you have reviewed, understood, and accepted all terms described on this page. If you disagree with any section of this agreement, you must discontinue all use of Trend Micro services immediately.

1. Software Licensing Agreement

Trend Micro products are provided under a limited, non-transferable, non-exclusive license. Users are permitted to install the software only on the number of devices allowed within their subscription plan. Reverse engineering, modifying, redistributing, or attempting to bypass security restrictions is strictly prohibited. Any unauthorized usage may result in license termination without prior notice.

2. User Responsibilities

You are responsible for maintaining the security of your login credentials, product keys, and account information. Trend Micro is not liable for unauthorized access due to user negligence. Additionally, users must ensure their devices meet the required technical specifications for optimal software performance. Misuse of the software for malicious purposes, including exploiting system vulnerabilities, is strictly forbidden.

3. Subscription Plans & Renewals

Trend Micro subscription plans operate on a prepaid basis. Your service remains active until the end of the billing cycle. Renewal may occur automatically unless you manually disable auto-renewal in your account settings. The duration of service, number of supported devices, and included features depend on your selected plan. Users are encouraged to review all pricing and renewal policies prior to subscription.

4. Limitations of Use

Trend Micro products are intended solely for legal, ethical, and personal or business cybersecurity protection. They may not be used in any manner that violates local, national, or international laws. Trend Micro does not guarantee that all threats, malware, or cyberattacks will be prevented, as no security solution can offer absolute protection. Users accept that occasional system vulnerabilities or false positives may occur.

5. Data Collection & Privacy

To enhance threat detection and deliver optimal performance, Trend Micro may collect anonymous system information, device identifiers, scan logs, and network-related data. All information is managed according to company privacy policies. No personal details are sold or shared with third parties for marketing without user consent. Users may review the complete privacy policy for further clarity.

6. Software Updates

Trend Micro regularly releases updates to improve software functionality, strengthen security, and address vulnerabilities. Users agree to allow the system to download and install updates automatically. Failure to update the software may result in reduced performance or limited protection. Trend Micro is not responsible for security risks arising from outdated installations.

7. Warranty Disclaimer

All Trend Micro products are provided “as-is” without any express or implied warranties. While the software is developed to offer advanced protection, Trend Micro does not guarantee uninterrupted service, complete threat detection, or error-free performance. Users accept that cybersecurity risks can still occur and that Trend Micro will not be held liable for damages arising from such incidents.

8. Third-Party Services & Integrations

Some Trend Micro features may integrate with third-party tools, browsers, or cloud applications. The company is not responsible for issues arising from third-party updates, outages, conflicts, or compatibility problems. Users must follow the policies and licensing terms of any third-party service involved in the integration.

9. Termination of Service

Trend Micro reserves the right to suspend or terminate your account or license if any misuse, fraudulent activity, or violation of these terms is detected. Users may also discontinue service at any time, though no refunds are provided for partial subscription periods unless specified by local consumer rights laws.

10. Changes to Terms

These Terms & Conditions may be updated or modified periodically. All updates become effective immediately upon publishing on the official website. Users are responsible for reviewing the terms regularly to stay informed of any changes.

By continuing to use Trend Micro products, you acknowledge full acceptance of the most recent version of these Terms and Conditions.


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We are not directly affiliated with Trend Micro. All the information provided on this page is for educational and assistance purposes. Trend Micro® and its logos are registered trademarks of their respective owners. We operate as a third-party independent service provider offering general guidance, troubleshooting assistance, and informational support.